Shipping

A: Orders are usually delivered in 5 – 8 days. Production partners and carriers may make this a little sooner or a little later.

We provide tracking and assistance to all our customers.

Knoozo is not responsible for carrier delays or lost packages by the carrier.

A: Yes

We will issue returns/ exchanges in the following cases:

– The wrong item was received in terms of color, size, or model
– The product has arrived in a damaged condition
– The item arrived in poor quality

* Returned products to be shipped at customer’s expense unless items arrived damaged or incorrect print, color or size.

A: Orders may be cancelled if they have not entered into the printing process. All products are printed to order.

Orders that have begun printing will be fulfilled normally and may not be cancelled. Cancellations are made at the sole discretion of Knoozo.

SENT DAMAGED OR WRONG ITEMS
In the unlikely case of a damaged item or if you received the wrong item. please email us using the contact form within 7 days to correct the issue. We cannot help you after a week or if the item has been worn/used.